Knowledge Base

bitbox Will Not Pair

Last updated on March 1, 2025
If bitbox will not pair to another radio, there are a couple of things to check.
  1. Confirm that the mode select switch is functioning by toggling it from BASE to REM. The direction of the status lights should change between modes. For more information, please see this article.
  1. If the status lights change and there is still no pairing, please perform a factory reset of the unpaired radio.
  1. If a factory reset of the unpaired radio does not work, factory reset the base radio as well. Note that this will reset all pairings.
  1. If none of these solve the issue, you may have a hardware problem.

Common Questions

I have 12 radios in a system and attempting to pair a 13th and it is not working.
As of firmware 1.0.4 (November 2024), the maximum number of paired radios in any given system is 12.